These Terms of Service (“Terms”) govern your access to and use of our website, as well as any related services or products provided by Mind 3d LLC. By visiting our website, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services.
1.1 Ownership
All content on our website—including but not limited to text, images, graphics, logos, trademarks, and software—is protected by intellectual property laws. All design rights remain with us unless explicitly stated otherwise. You may not copy, modify, distribute, reproduce, or exploit any content without our prior written consent.
1.2 User-Generated Content
If you submit or upload any content (e.g., reviews, images) to our platform, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute that content for our business purposes, subject to any limitations imposed by applicable law.
2.1 Compliance with Laws
You agree to use our website and services in accordance with all applicable laws and regulations. You are responsible for any content you submit or transmit.
2.2 Prohibited Activities
You agree not to:
3.1 Privacy Policy
Your personal information is handled according to our Privacy Policy. By using our services, you acknowledge and consent to the collection and use of your data as outlined in that policy.
3.2 Data Security
We implement reasonable security measures to protect your data. However, no method of electronic transmission or storage is completely secure; you accept any associated risks.
4.1 Order Acceptance
All orders placed through our website or directly with our team are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability or suspected fraud.
4.2 Fully Customized Orders
4.3 Non-Custom & Semi-Custom Items
Cancellation policies for non-custom or semi-custom products vary. Please refer to the specific product listing or contact our support team for guidance.
5.1 Custom 3D-Printed Products
Custom products are non-returnable once you have approved the design/prototype. If you have concerns about a customized item, please contact our Customer Support so we can assess the situation on a case-by-case basis.
5.2 Standard & Semi-Custom Items
For details regarding returns, exchanges, or refunds on non-custom items, please review our Returns & Exchanges Policy posted on our website. By placing an order, you agree to the terms outlined in that policy.
5.3 No Store Credit
Currently, we do not offer store credit. Approved refunds (when applicable) are issued to the original payment method only.
6.1 Shipping Methods
6.2 Processing & Production Times
As detailed in our FAQs and Shipping Information:
6.3 Delays & Responsibility
We partner with reputable carriers to deliver your order. While we strive to meet estimated delivery dates, we are not liable for delays caused by events beyond our control (e.g., customs checks, weather, carrier issues).
All information, products, and services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the extent permitted by law, we will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website or products. This includes, but is not limited to, damages for loss of business or other financial losses. You agree to indemnify and hold us harmless from any claims or demands arising from your use or misuse of our products or services.
Our website may contain links to third-party websites not owned or controlled by us. We are not responsible for the content, policies, or practices of these external sites. You acknowledge and agree that we shall not be liable for any damages related to third-party links.
We reserve the right to modify, suspend, or terminate any aspect of our website or services at any time without notice. We may also update or revise these Terms periodically. If we make significant changes, we will notify you via our website or other communication channels. By continuing to use our website after updates, you agree to be bound by the revised Terms.
These Terms are governed by the laws of New York Jurisdiction. Any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in New York Jurisdiction. You agree to submit to the personal jurisdiction of these courts for any such dispute.
By using our website, placing an order, or making a payment, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree with any part of these Terms, please discontinue use of our website and services immediately.
If you have questions or concerns about these Terms, please reach out to us:
We appreciate your trust in our brand and look forward to serving you.
Last Updated: 2/17/2025
